When you test with TAZ, help and support are always close at hand.
We consider ourselves a partner in your testing effort, so your success is our success. Our number one goal is to keep every TAZ user as efficient and productive as possible. We deliver the highest level of phone and email technical support, along with documentation and a library of how-to videos.
TAZ Premier Software Upgrades
TAZ is under continual development to include user requested features, bug fixes, and general improvements. That means TAZ updates are released on a continual basis, as well. This ensures users have the features they need when they want them.
Premier User Assistance
Phone and email support are available with senior Aztaz Software engineers for both assistance using TAZ and with writing automated TestCases. To keep users efficient and productive, calls are usually taken immediately. Training classes are also available.
There are more than 30 online demonstration videos available to guide you through the TAZ testing process. Watch one now:
TAZ Premier Service Partner Program (PSPP)
PSPP combines TAZ Premier Software Upgrades and TAZ Premier User Assistance in a yearly subscription service that covers all TAZ licenses at your company. When purchased together in the PSPP package, you’ll receive a discount on each.
PSPP provides your company and testers with valuable advantages:
- All TAZ upgrades are FREE for the term of the service.
- TAZ is always up to date with the latest improvements
- User suggested features are often included in the next build
- Customizations are available when you need them
- Premier customers receive a 33% discount on custom work
- Phone and email access is unlimited
- Phone support is one-on-one with senior engineers
- Phone support is usually immediate, not a callback